Customer satisfaction is our ultimate goal and we always go above and beyond to make sure you’re completely happy with the results. We take into account every requirement you give while placing the order and follow them to the smallest detail. Whether you need a paper written from scratch or simply to have a work proofread, we are here for you.
FAQ
Every month we receive numerous applications from aspiring writers, but we only hire the best of the best to join our staff of writers. Your paper will be completed by an author with a Bachelor’s Master’s or PhD degree. Each writer must pass our test with a 90% score or higher. Your requirements for the paper will be transferred directly to the writer.
We give every customer an opportunity to choose the most suitable deadline for their order. You can have your order completed in as little as 3 hours, but the maximum deadline for an order is 14 days. We will always try and deliver your order before the deadline.
You can get in touch with the writer working on your order via the live chat feature in your personal section of the website. Alternatively, you can always reach out to the customer service, who will happily inform you about the progress of your order and address any of your other requests.
Yes, we are always making sure our writing services are completely confidential for the customers. We will never share your personal information with third parties or get it out of our system in any way. You can learn more about the way we guarantee the anonymity of our services in our Privacy Policy.
We follow the details of your order with attention to the detail, and that includes the proper formatting of the paper. Simply specify which format you need for your paper from APA, MLA, Harvard, Chicago, or other format, and we will do it for you. The formatting service is absolutely free!
While the writer is working on your order, we will regularly keep you updated on the state of the order. Once it’s completed, it will be automatically uploaded to your personal account, where it will become available for download. We will also send you the file with your paper via email, where you can download it too.
We pride ourselves on being a plagiarism-free service. We achieve it in two primary ways. First, our writers never copy and paste parts of works written by other authors, unless it’s a quote - in that case it will be properly cited according to the chosen format. Second, we employ only state-of-the-art plagiarism software that detects even the unintentional cases of plagiarism.
If you receive your order and decide you are not completely satisfied by it, we will revise your paper for free within 10 days of when you first received it. In case the free revisions don’t make it better, you can ask our support team to change the writer for your order. We will not stop working with you until you are 100% happy with the order.
If you are not happy with the work we’ve done for you and don’t want the free revision, you can always ask for your money back with our money back guarantee. We offer both partial and full refunds - please refer to our Money Back Guarantee for more details.